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Forgot SASSA Phone Number? Update Your Application

Applying for SASSA (South African Social Security Agency) benefits is important for many South Africans. But what happens if you forget your phone number during the application process? Don’t worry! This article will guide you through the steps to take if you find yourself in this situation.

Why Your Phone Number Matters?

Your phone number is key for SASSA to reach you. They use it to tell you about:

Steps to Update Your Phone Number

Step 1: Find Your SASSA Application ID

    Your AppID is a special code SASSA gave you when you applied. You can find it:

    • On the SASSA website if you applied online
    • In emails or texts SASSA sent you
    • By checking the SRD portal

    Having your AppID ready will make things faster.

    Step 2: Contact SASSA

      You can reach SASSA in different ways:

      • Call them: Dial 0800 60 10 11 (it’s free!)
      • Use their website: Fill out the contact form
      • Visit a SASSA office: Talk to someone in person

      Always have your ID number ready. They’ll need it to check who you are.

      Step 3: Try WhatsApp (If Nothing Else Works)

        If you can’t reach SASSA the usual ways, try sending a WhatsApp to 0820468553. But remember, this might be slower than calling or visiting.

        Step 4: Give SASSA Your New Number

          When you talk to someone from SASSA:

          • Tell them clearly what your new phone number is
          • Make sure to double-check the number is right

          Step 5: Remember the Update Limit

            You can only change your phone number once every 24 hours. So make sure you give them the right number!

            Step 6: Keep Your Info Up to Date

              Always tell SASSA if your phone number changes again. This way, you won’t miss any important news about your grant.

              Why Updating Your Number is Important

              Having the right phone number on your SASSA application means:

              • You’ll know what’s happening with your grant
              • SASSA can tell you if they need more information
              • You won’t miss out on getting your grant if it’s approved

              What to Do If You’re Still Stuck?

              If you’re having trouble updating your number:

              • Ask a friend or family member to help you call SASSA
              • Go to your nearest SASSA office in person
              • Check the SASSA website for any new ways to update your info

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