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SASSA “Self Exclusionary Response Found” Status Meaning

If you’ve applied for the South African Social Security Agency’s (SASSA) Social Relief of Distress (SRD) grant of R350 and received a “Self Exclusionary Response Found” status, don’t panic. This article explains what it means, why you got it, and how to fix it.

What is the SASSA SRD Grant?

The SASSA SRD grant provides monthly financial aid of R350 to unemployed South African citizens or permanent residents aged 18 to 59 who have no income or assets. It aims to assist those in dire poverty and distress.

What Does “Self Exclusionary Response Found” Mean?

This status indicates that based on the information you provided in your application, SASSA’s system has determined you are ineligible for the SRD grant. SASSA assumes you already have a monthly income or government assistance that disqualifies you.

What are Common Reasons for Getting “Self Exclusionary Response Found” Status?

Incorrect Application Answers

You may have accidentally answered “Yes” to questions about being employed or earning over R350 per month when you are actually unemployed with no income.

Outdated Information

If your application has outdated details, like an old job status, it can suggest you have an income when you don’t.

Genuine Ineligibility

If you are employed, earn over R350 monthly, or receive other government assistance, you are legitimately ineligible for the SRD grant.

    How to Avoid the “Self Exclusionary Response Found” Status?

    Carefully review the SRD grant eligibility criteria before applying:

    • South African citizen/permanent resident
    • Aged 18-59
    • Unemployed with no income over R350 per month
    • Not receiving any other government assistance

    How to Fix the “Self Exclusionary Response Found” Status?

    If you believe you received this status due to an error or oversight, you can rectify it:

    Correct Your Application

    Log into the SASSA portal and change any incorrect “Yes” responses about employment or income to “No.”

    Lodge an Appeal

    Visit the Appeals website and submit an appeal with supporting documents like bank statements proving you have no income. Clearly explain the error, such as “I mistakenly answered Yes to the employment question.”

    Wait for ITSAA Review

    Your appeal goes to the Independent Tribunal for Social Assistance Appeals (ITSAA) for review, which can take 2-3 months. ITSAA will notify you of their final decision via SMS.

      If ITSAA approves your appeal and finds you eligible based on the evidence, your SRD grant will be activated. If rejected, you can reapply if your situation changes.

      Key Takeaways

      • The “Self Exclusionary Response Found” status means SASSA believes you are ineligible based on your application details.
      • Common reasons include incorrect answers about income/employment or outdated information.
      • Carefully review eligibility criteria like unemployment and income under R350 before applying.
      • Fix errors by updating your application, providing proof, and appealing via ITSAA.
      • Never falsify information as SASSA can penalize you for fraud.
      • Stay patient during the 2-3 month appeal review process.

      By understanding this SASSA status, being truthful on applications, and following proper channels to correct mistakes, those genuinely in need can receive the crucial SRD grant support.

      Frequently Asked Questions

      Q: What does the “Self Exclusionary Response Found” status mean on a SASSA application?

      A: The “Self Exclusionary Response Found” status means SASSA believes you are ineligible for the grant based on the information in your application.

      Q: How can I avoid getting the “Self Exclusionary Response Found” status?

      A: To avoid this status, carefully review eligibility criteria, answer all questions about employment/income accurately, and never provide false information.

      Q: What should I do if I got the “Self Exclusionary” status due to a mistake?

      A: Log in to correct any incorrect application answers, submit an appeal with proof you have no income, and wait for ITSAA’s review.

      Q: What happens after submitting a SASSA appeal for the “Self Exclusionary” status

      A: ITSAA will review your appeal over 2-3 months, notify you of their decision via SMS, and approve your grant if you provide proof of eligibility.

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