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Check SASSA Child Support Grant Status Online 2024

The South African Social Security Agency (SASSA) offers various social grants to support eligible citizens, including the Child Support Grant (CSG). The CSG provides financial assistance to low-income households for raising children under 18 years old. As a primary caregiver, it’s essential to regularly check your child support grant application status to stay informed about its progress.

Check SASSA Child Support Grant Status Online 2024

Eligibility Criteria for Child Support Grant

To qualify for the SASSA Child Support Grant in 2024, applicants must meet the following criteria:

  • Be a South African citizen, permanent resident, or recognized refugee
  • Child must be under 18 years old
  • Applicant must be the child’s primary caregiver
  • Both applicant and child must physically reside in South Africa
  • Child not cared for in state institution
  • Must pass a means test based on income and assets

Child Support Grant Amount 2024

As of April 2024, the Child Support Grant amount has increased:

Grant TypeAmount
Child Support GrantR520 per month
CSG Top-up for OrphansR250 per month
Total CSG for OrphansR770 per month

How to Apply for Child Support Grant?

There are two methods to apply for the CSG:

  1. Visit nearest SASSA office: Fill out the application in-person with the help of a SASSA agent.
  2. Apply online: From 2023, you can apply via the SASSA website by completing the online form and uploading supporting documents.

Required documents include:

  • Parent’s 13-digit barcode ID
  • Child’s birth certificate with ID number
  • Proof of income (payslips, bank statements, etc.)
  • Child’s school certificate (if available)
  • Clinic card for child (if available)
  • Police affidavits (if no IDs or birth certificate)

How to Check Child Support Grant Application Status Online?

After submitting your CSG application, you can easily check your application status online through multiple channels:

SASSA provides multiple convenient channels for beneficiaries to check the status of their SRD grant applications. These include:

  1. SASSA Website Visit the official SASSA website at www.sassa.gov.za. Navigate to the “Application Status” page, enter your ID number and phone number, and click “Check Status” to view your current application status.
  2. SASSA Moya App Download the SASSA Moya mobile app on your smartphone. Register using your ID number, and then check the status under the “My Applications” tab.
  3. SMS Send an SMS with your 13-digit ID number to 082 046 8553. You will receive an SMS response with your application status.
  4. WhatsApp Send a WhatsApp message with the word “Status” to 082 046 8553. When prompted, reply with your ID number. SASSA will then send your application status via WhatsApp.
  5. SASSA Call Center Call the toll-free SASSA Call Center number at 0800 601 011. Provide your ID number to the agent, and they will inform you of your current application status.

However, the best method for checking SASSA Status is on this website at SASSA Status Check.

When checking your child support grant status, you may encounter the following messages:

  • Approved: Application approved and grant activated
  • Pending: Application under processing and assessment
  • In Progress: Additional verification underway
  • Rejected: Application not approved

By familiarizing yourself with these status messages, you can better understand the progress of your child support grant application and take any necessary actions to ensure a smooth process.

Child Support Grant Processing Time

The average processing time for SASSA child support grants is around 3 months from date of application. However, this varies based on verification requirements and region applied from. Some applications get approved within 1 month while others may take up to 6 months.

Regularly monitor your online application status for the latest updates. If approved, grant payments will be back-paid from the original application date.

Appealing a Rejected Child Support Grant Application

If your CSG application gets rejected, you have the right to appeal the decision within 90 days of receiving the rejection letter. Follow this process:

  1. Submit an appeal letter to the Department of Social Development
  2. Provide grounds on why the rejection was inaccurate
  3. The department will review and make a final decision
  4. If approved on appeal, the grant will be activated and payments initiated

Payment and Balance Check Methods

Once your child support grant is approved, you can receive payments through:

  • Direct deposit into your bank account
  • Cash withdrawal using SASSA card
  • Institutional payout if living in an old-age home or shelter

To check your remaining grant balance, use any of these self-service methods:

  • Dial USSD code *120*3210# or *120*69277#
  • Use SASSA WhatsApp chatbot
  • Check balance at ATM with SASSA card
  • Call 0800 601 011 to talk to an agent

Conclusion

By proactively monitoring your SASSA child support grant application status online, you can conveniently track its progress at every stage – from initial processing to final approval. Utilize the various digital self-service channels to stay updated and ensure you receive the crucial financial aid for supporting your child’s well-being.

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